Return Policy

Do you accept refunds, returns, or exchanges?

Refunds are not accepted. However, returns or exchanges are allowed for eligible items within 5 days of receiving your order. Kindly note that worn or washed pieces, altered garments, and items without their original tags are not eligible for return or exchange.

We accept returns if an item is flawed or damaged prior to shipping. In such cases, the shipping costs for returns and exchanges will be shouldered by the brand. However, if an item is damaged during shipping, returns and exchanges will not be accepted. The condition of each item before shipping is documented through a video taken by our team.

Returns for other reasons may be considered at our discretion. If approved, returned items may only be exchanged for items of equal or greater value. Should the replacement item cost more, the price difference must be covered by the buyer. Items selected for exchange that require additional payment will only be reserved for a maximum of 5 days. Shipping costs for returns and exchanges in these cases must be shouldered by the buyer.

We do not allow refunds, returns, or exchanges due to change of mind. All sales are final. Items purchased on sale, made to order, or customized, are also not eligible for return or exchange.